Chumba Casino Sign Up
Version: 2.7
Date updated: 24 December 2020
Chumba Casino is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big. Chumba Casino – Online Casino Games When casinos were first created, the games were often confined to older, tired buildings with limited food and drinks. However, with the rise of the digital age, casino games can be accessed online from the comfort of home or anywhere and that has changed the face of casino.
NO PURCHASE OR PAYMENT NECESSARY TO PARTICIPATE. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE A PARTICIPANT’S CHANCES OF WINNING.
Chumba Casino is an online platform which offers Participants the chance to play games for entertainment and enjoyment. Chumba Casino also gives away sweepstakes entries referred to as “Sweeps Coins” as set out in these Sweeps Rules. Sweeps Coins can be used to play sweepstakes games for a chance to win further Sweeps Coinswhich are redeemable for real prizes.
These Sweeps Rules are to be read in conjunction with the Chumba Casino Terms and Conditions (T&Cs). Terms which are defined in the T&Cs have the same meaning in these Sweeps Rules.
Eligibility to play Chumba Casino
- The Chumba Casino sweepstakes promotion (Sweepstakes) is only open to legal residents of the United States (including the District of Columbia but excluding outlying territories and the State of Washington) and Canada (excluding the province of Quebec), who are at least eighteen (18) years old or the age of majority in their jurisdiction (whichever occurs later) at the time of entry. PARTICIPATION IS VOID WHERE PROHIBITED BY LAW.
- A person who participates in the Sweepstakes is a Participant.
- The Sweepstakes is subject to all applicable federal, state, provincial, territorial and local laws and regulations. It is the sole responsibility of a Participant to determine whether the Sweepstakes is legal and compliant with all regulations in the jurisdiction in which the Participant resides.
- Participation constitutes the Participant’s full and unconditional agreement to these Sweeps Rules and Sponsor’s/Promoter’s decisions, which are final and binding in all matters related to the Sweepstakes.
- Winning a prize is contingent upon fulfilling all requirements set out in these Sweeps Rules.
- Employees of VGW Group, any of their respective affiliates, subsidiaries, holding companies, advertising agencies, or any other company or individual involved with the design, production, execution or distribution of the Sweepstakes and their immediate family (spouse, parents, siblings and children, whether the relationship is by birth, marriage or adoption) and household members (people who share the same residence at least 3 months of the year) are not eligible to participate.
Sponsor/Promoter
The Sponsor/Promoter of the Sweepstakes is VGW Games Limited of 5-7 Matilda Court, Giuseppe Cali Street, Ta’ Xbiex, XBX 1423 Malta.
How to collect Sweeps Coins
- To Participate, you must have an active Customer Account. If you do not have a Customer Account, you can create one free of charge at https://chumbacasino.com). To enter the Sweepstakes, a Participant must access Chumba Casino at https://chumbacasino.com and sign in to their Customer Account.
- Once they have accessed Chumba Casino, there are four potential ways for a Participant in the United States (including the District of Columbia but excluding outlying territories and the State of Washington) and Canada (excluding the province of Quebec) to collect Sweeps Coins:
- Receive Sweeps Coins as a free bonus when purchasing Gold Coins. Each Participant may receive Sweeps Coins as a bonus upon the purchase of specifically marked packs of Gold Coins. Gold Coins can be used for social game play in Chumba Casino. Gold Coins cannot be redeemed for prizes. The number of Sweeps Coins a Participant will receive as a bonus for each relevant Gold Coin purchase will be stated in the website purchase window. All purchases of Gold Coins are final and no refunds will be given.
- Receive Sweeps Coins when entering Sweeps Coins no-cost giveaway contests on the Chumba Casino Facebook page.The Sponsor/Promoter regularly holds Sweeps Coins no-cost giveaway contests which Participants can enter by following the instructions provided in the contest. These giveaways may require sharing the Facebook page posts or answering various game related questions to be eligible for entry. The amount of Sweeps Coins given away will be stated on the applicableSweeps Coins no-cost contest post and will be credited to each contest winner’s Customer Account.
- Receive Sweeps Coins by logging into your account. Participants can receive free Sweeps Coins on a daily basis by taking the following steps (Daily Bonus):
- log into your account;
- if you are eligible, a pop up screen will appear for you to claim your Daily Bonus;
- click the “Claim” button at the bottom of the Daily Bonus pop up.
Participants can only claim a Daily Bonus once per day (the daily clock resets at 12:00 EST).
- Receive Sweeps Coins by sending a request by post. Participants can receive free Sweeps Coins by sending a standard post card or piece of white paper (Request Card) which must be 4” x 6”, unfolded, blank and unlined and placed inside a stamped #10 envelope addressed in handwriting, to the following address and satisfying the requirements set out below:
- United States residents:
VGW GAMES LIMITED
CHUMBA CASINO SWEEPSTAKES DEPARTMENT
PO BOX #8486
PORTSMOUTH, NH 03801; - Canadian residents:
VGW GAMES LIMITED
CHUMBA CASINO SWEEPSTAKES DEPARTMENT
PO BOX #990
135 WEST BEAVER CREEK ROAD
RICHMOND HILL, ONTARIO L4B 4R7.
- United States residents:
Participants must:
- handwrite their return address on the front of the envelope and the words: “Sweepstakes Credits”; and
- handwrite all of the following on only one side of the Request Card inserted inside the envelope:
- their full name as shown on their government issued identification;
- the email address registered to their Chumba Casino account;
- the return/residential address registered to their Chumba Casino account; and
- the following statement:
- There is a limit of one Request Card per outer envelope. For each Request Card a Participant submits in accordance with the above requirements, the Participant will receive 5 Sweeps Coins. The Sweeps Coins will be added to the Participant’s Customer Account.NOTE: A Participant must ensure that their handwriting is legible. If the Participant’s handwriting is not legible, the entry will be void and the Sweeps Coins will not be credited to the Participant’s Customer Account. The legibility of a Participant’s handwriting shall be determined by Sponsor/Promoter in its sole discretion.THE REQUEST MUST ONLY BE MADE BY THE PARTICIPANT AND MUST BE POSTED FROM THE SAME STATE OR PROVINCE AS THE PARTICIPANT’S VERIFIED RESIDENTIAL ADDRESS. Requests made by any other individual or any entity (including but not limited to commercial sweepstakes subscription notification and/or entering services) or posted from a State or Province different to the Participant’s verified residential address will be declared invalid and Sweeps Coins will not be credited to the Participant’s Customer Account. Tampering with the entry process or the operation of the Sweepstakes, including but not limited to the use of any device to automate the Sweeps Coins request/entry process, is prohibited and any requests/entries deemed by Sponsor/Promoter, in its sole discretion, to have been submitted in this manner will be void. In the event a dispute regarding the identity of the individual who actually submitted a request or whether a request satisfies the requirements set out above cannot be resolved to Sponsor/Promoter’s satisfaction, the affected request/entry will be deemed ineligible.
- The amount of Sweeps Coins a Participant has will be displayed in their Customer Account on the website. The amount of Sweeps Coins to be allocated to Participants can be changed at any time by the Sponsor/Promoter in its sole discretion.
- Sponsor/Promoter is not responsible for lost, late, incomplete, invalid, unintelligible or misdirected Sweeps Coins requests or allocations.
- In the event of a dispute as to any registration of a Customer Account, the authorized account holder of the email address used to register the Customer Account will be deemed to be the Participant. The “authorized account holder” is the natural person assigned the email address by an internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with the submitted address.
- Use of any automated or other system(s) to Participate, to acquire Sweeps Coins or play the games is prohibited and will result in disqualification and loss of eligibility to Participate in the games.
- Sweeps Coins are only valid for sixty (60) days from the date a Participant last logged on to their Customer Account and will then automatically expire.
- Sweeps Coins may also be forfeited if a Participant’s Customer Account is deactivated for any reason, or at the Sponsor/Promoter’s discretion.
Using Sweeps Coins to play games
- Participants with Sweeps Coins can use those Sweeps Coins to play games within Chumba Casino for a chance to win additionalSweeps Coins. Sweeps Coins won through game play can be redeemed for real prizes.
- Within Chumba Casino there are different games. The amount of Sweeps Coins required to play each game will be detailed next to the game. A Participant may be able to increase the amount ofSweeps Coins they play the game with so they can increase their potential winning eligibility.
- Only games played with Sweeps Coins provide the opportunity toredeem winnings for real prizes. The prize that can be won while playing a game will be shown in Chumba Casino by clicking the “Win Table” or “Pay Table” button, denominated as “Sweeps Coins”.
- Each Sweeps Coin that has been won through game play (rather than collected using one of the methods described in Section 3 above) can be redeemedfor a prize with value being equivalent to US$1.
- Sponsor’s/Promoter’s decisions as to the administration and operation of the Sweepstakes, the game and the amount of winnings are final and binding.
- Unless Sponsor/Promoter requires otherwise, any Sweeps Coins allocated to a Participant are required to be played once before they are eligible to be redeemed for prizes. Sponsor/Promoter may, in its sole discretion, require that any Sweeps Coins allocated to a Participant must be played a greater number of times (not exceeding 20) in any combination of Sweeps Coins games before they are eligible to be redeemed for prizes.
- Sponsor/Promoter reserves the right to change the prize win rates and odds of any of the Sweepstakes at any time. A Participant can see the actual and any amended details by clicking on the “Win Table” or “Pay Table” button. It is a Participant’s responsibility to check the prize win rate on each occasion before they participate.
Verification and confirmation of potential winners
- POTENTIAL SWEEPSTAKES WINNERS ARE SUBJECT TO VERIFICATION BY SPONSOR/PROMOTER (IN ANY MANNER IT MAY CHOOSE) AND THE DECISIONS OF SPONSOR/PROMOTER ARE FINAL AND BINDING IN ALL MATTERS RELATED TO THE SWEEPSTAKES. A PARTICIPANT IS NOT A WINNER OF ANY PRIZE, EVEN IF THE ONLINE SCREEN INDICATES THEY ARE, UNLESS AND UNTIL THE PARTICIPANT’S ELIGIBILITY AND THE POTENTIAL WINNING PLAY HAS BEEN VERIFIED AND THE PARTICIPANT HAS FULLY COMPLIED WITH THESE SWEEPS RULES AND BEEN NOTIFIED THAT VERIFICATION IS COMPLETE. SPONSOR/PROMOTER WILL NOT ACCEPT SCREEN SHOTS OR OTHER PURPORTED EVIDENCE OF WINNING IN LIEU OF ITS VALIDATION PROCESS.
- Potential prize winners must comply with these Sweeps Rules and winning is contingent upon fulfilling all requirements.
- A potential prize winner may be required to sign and return to Sponsor/Promoter, an affidavit/declaration of eligibility, and liability/publicity release (except where prohibited) in order to claim his/her prize (if applicable). In addition, in the case of a Canadian eligible winner, he/she will be required to correctly answer a mathematical skill-testing question without mechanical or other aid to be administered at a pre-arranged mutually convenient time.
- If a potential winner cannot be contacted, fails to properly execute and return the affidavit/declaration of eligibility and liability/publicity release within the required time period (if applicable), fails to comply with these Sweeps Rules (including, but not limited to, the requirement to correctly answer the mathematical skill-testing question if a resident of Canada), or if the prize or prize notification is returned as undeliverable, that potential winner forfeits the prize.
- In the event that a potential winner of a Sweepstakes prize is disqualified for any reason, Sponsor/Promoter may, in its sole discretion, reseed the prize back into the Sweepstakes.
Prizes
- A Participant’s Sweeps Coins balance is shown in the Participant’s Customer Account.
- Where a Participant has chosen to redeem prizes for cash, the cash payment will be paid in USD to the financial account or online wallet from which you purchased Gold Coins, or if this is not technically possible, then to an alternative bank account you nominate. Sponsor/Promoter reserves the right to require the use of the same payment method for redemption of prizes as was used to purchase Gold Coins, or a specific payment method at Sponsor/Promoter’s discretion.
- Where a Participant has chosen to redeem prizes for gift cards, the gift cards will be allocated to the email address that the Participant has registered against their Customer Account.
- Sponsor/Promoter will only process a prize redemption if the redeemed value of the prize is US$100 or more (i.e. a minimum of 100 eligible Sweeps Coins). Consequently, a Participant’s Customer Account must have a balance of at least 100 Sweeps Coins before requesting a prize redemption.
- TO BE ELIGIBLE FOR A SWEEPS COINS PRIZE OR A SWEEPS COINS PRIZE REDEMPTION:
- A PARTICIPANT MUST BE A LEGAL RESIDENT OF THE UNITED STATES (INCLUDING THE DISTRICT OF COLUMBIA BUT EXCLUDING OUTLYING TERRITORIES AND THE STATE OF WASHINGTON) OR CANADA (EXCLUDING THE PROVINCE OF QUEBEC); AND
- THE PARTICIPANT’S DETAILS MUST MATCH THOSE OF THE PARTICIPANT’S ACCOUNT.
- In New York and Florida, the maximum redemption value of a Sweeps Coins prize won on any one spin or play, via a Participant’s participation in the Sweepstakes is US$5,000. Any redemption of a prize valued in excess of US$5,000 will not be allocated or paid.
- Sponsor/Promoter reserves the right, in its sole discretion, to limit a Participant’s redemption of Sweeps Coins to US$10,000 per day. No more than the stated number of prizes will be awarded.
- Sponsor/Promoter is not responsible for any taxes or fees associated with a prize redemption. Participants are responsible for all applicable taxes and fees associated with prize receipt and/or redemption.
- Sponsor/Promoter is not responsible for any foreign exchange transaction fees, charges or related costs that may be incurred as a result of, or in relation to, a prize redemption, including but not limited to any losses or additional costs arising from foreign exchange fluctuations.
- Sweeps Coins are not transferable and no substitution will be made except as provided herein at the Sponsor’s/Promoter’s sole discretion. Sponsor/Promoter reserves the right to substitute the listed prize of equal or greater value for any reason owing to circumstances outside Sponsor’s/Promoter’s reasonable control.
- Prize winners will be notified by private message or email.
Entry conditions and release
- By Participating, each Participant agrees to:
- comply with and be bound by:
- the T&Cs;
- these Sweeps Rules; and
- the decisions of the Sponsor/Promoter which are binding and final;
- release and hold harmless the Sponsor/Promoter and its parent, subsidiary, and affiliated companies, the prize suppliers and any other organizations responsible for sponsoring, fulfilling, administering, advertising or promoting the Sweepstakes, and all of their respective past and present officers, directors, employees, agents and representatives (collectively, the Released Parties) from and against any and all claims, expenses, and liability, including but not limited to negligence and damages of any kind to persons and property, including but not limited to invasion of privacy (under appropriation, intrusion, public disclosure of private facts, false light in the public eye or other legal theory), defamation, slander, libel, violation of right of publicity, infringement of trademark, copyright or other intellectual property rights, property damage, or death or personal injury arising out of or relating to a Participant’s entry, creation of an entry or submission of an entry, participation in the Sweepstakes, acceptance or use or misuse of prizes (including any travel or activity related thereto) and/or the broadcast, exploitation or use of entry; and
- indemnify, defend and hold harmless the Sponsor/Promoter from and against any and all claims, expenses, and liabilities (including reasonable attorneys/legal fees) arising out of or relating to a Participant’s participation in the Sweepstakes and/or Participant’s acceptance, use or misuse of prizes.
- comply with and be bound by:
- By Participating, each Participant agrees to:
Publicity
Except where prohibited, participation in the Sweepstakes constitutes each Participant’s consent to Sponsor’s/Promoter’s and its agents’ use of Participant’s name, likeness, photograph, voice, opinions and/or hometown and state/province/territory for promotional purposes in any media, worldwide, without further payment, notice or consideration.
General Conditions
- Sponsor/Promoter reserves the right to cancel, suspend and/or modify the Sweepstakes or these Sweeps Rules, or any part of the Sweepstakes or these Sweeps Rules, with immediate effect owing to circumstances outside its reasonable control and only where circumstances make it unavoidable if any fraud, technical failures or any other factor beyond Sponsor’s/Promoter’s reasonable control impairs the integrity or proper functioning of the Sweepstakes, as determined by Sponsor/Promoter in its sole discretion.
- Sponsor/Promoter reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Sweepstakes or to be acting in violation of these Sweeps Rules or any other promotion or in an unsportsmanlike or disruptive manner.
- Any attempt by any person to deliberately undermine the legitimate operation of the Sweepstakes may be a violation of criminal and civil law and, should such an attempt be made, Sponsor/Promoter reserves the right to seek damages from any such person to the fullest extent permitted by law. Sponsor’s/Promoter’s failure to enforce any term of these Sweeps Rules shall not constitute a waiver of that provision.
- In all other cases, the Sponsor/Promoter reserves the right to cancel, suspend and/or modify the Sweepstakes. Any notice regarding cancellation, suspension and/or modification will be posted on Chumba Casino at https://chumbacasino.com.
- In the event of modifying the Sweepstakes, a Participant’s continued enrolment and/or participation in the Sweepstakes constitutes acceptance of the modified terms.
Limitations of liability
- Insofar as permitted by law in the respective territories, the Released Parties (as defined above) are not responsible for:
- any incorrect or inaccurate information, whether caused by a Participant, printing error or by any of the equipment or programming associated with or utilized in the Sweepstakes;
- technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software;
- unauthorized human intervention in any part of the entry process or the Sweepstakes;
- technical or human error which may occur in the administration or operation of the Sweepstakes; or
- any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from Participant’s participation in the Sweepstakes or receipt or use or misuse of any prize.
- If for any reason a Participant’s Sweeps Coins or winning play is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, Participant’s sole remedy is replacement by Sponsor/Promotor of an equivalent amount of Sweeps Coins.
- Insofar as permitted by law in the respective territories, the Released Parties (as defined above) are not responsible for:
Disputes
- Except where prohibited by law, as a condition of participating in this Sweepstakes, each Participant agrees that:
- any and all disputes and causes of action arising out of or connected with this Sweepstakes, including but not limited to prizes awarded, shall be resolved individually, without resort to any form of class action, and exclusively by final and binding arbitration under the rules of the American Arbitration Association and held at the AAA regional office nearest the Participant (or for Canadian residents the International Centre for Dispute Resolution);
- the Federal Arbitration Act shall govern the interpretation, enforcement and all proceedings at such arbitration; and
- judgment upon such arbitration award may be entered in any court having jurisdiction.
- Under no circumstances will any Participant be permitted to obtain awards for, and Participant hereby waives all rights to claim, punitive, incidental or consequential damages, or any other damages, including attorneys’ fees, other than Participant’s actual out-of-pocket expenses (i.e., costs associated with participating in this Sweepstakes), and Participant further waives all rights to have damages multiplied or increased. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU.
- All issues and questions concerning the construction, validity, interpretation and enforceability of these Sweeps Rules, or the rights and obligations of the Participant and Sponsor/Promoter in connection with the Sweepstakes, are governed by, and construed in accordance with, the laws of the State of New York, without giving effect to any choice of law or conflict of law rules (whether of the State of New York or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of New York.
- To ensure fairness and the integrity of the promotion to all Participants, the Sponsor/Promoter will respond to questions to Customer Support viathis formand may post updates/communications on its Facebook page.
- Any Participant posting or seen to be posting comments on Sponsor’s/Promoter’s Facebook page or elsewhere during the promotion that are considered bullying, spiteful or upsetting to other Participants, players and fans of Chumba Casino or directly aimed at the Sponsor/Promoter, will have their comments removed and will be disqualified from the Sweepstakes. The Sponsor/Promoter reserves the right to alert Facebook to any such behaviour and Participant may have his/her Facebook account frozen pending investigation.
- Except where prohibited by law, as a condition of participating in this Sweepstakes, each Participant agrees that:
Participant’s personal information
- Information collected from Participants is subject to the Sponsor’s/Promoter’s Privacy Policy which is available at https://chumbacasino.com.
Chumba Casinofeatures a promotional sweepstakes-based business model allows it to offer legal casino games to US-based players.
Unlike other internet casinos, Chumba players purchase Gold Coin packages, which come with a premium currency added in for free. This premium currency, called Sweeps Coins, can be used to play Chumba’s games and is redeemable for cash prizes.
However, because players are technically not paying for their Sweeps Coins, and can get it for free, the casino is on the right side of gambling regulations.
Chumba Casino welcome offer
Chumba Casino offers new players an enticing welcome bonus: Get 2,000,000 Gold Coins and Bonus 2 Sweeps Coins FREE on Sign Up, plus get a $30 Gold Coin package, including 3,000,000 Gold Coins for just $10, plus Bonus Free 30 Sweeps Coins!
Bonus funds come with no strings or spin requirements attached. However, Chumba enforces a 100 Sweeps minimum redemption policy, which restricts your ability to redeem bonus Sweeps.
Can people from Massachusetts play at Chumba Casino?
Yes, Chumba Casino accepts players from anywhere in North America. Massachusetts–based players are also free to redeem their Sweeps Coins for cash prizes.
Chumba Casino registration
In order to create an account at Chumba Casino, you must provide the operator with your e-mail address and some basic personal details, including your name, date of birth, and address.
The casino will email you an activation link that you must click to activate your account. You can now immediately enjoy Chumba’s games using your Gold or Sweeps Coins.
Chumba Casino’s business model
Chumba Casino games are played for Gold Coins by default, which is their fun-money currency. Sweeps Coins, which can be redeemed for cash prizes, cannot be purchased directly – it comes bundled in for free with Gold Coin purchases.
The promotional nature of Sweeps Coins is further reinforced by the fact that it can be earned in Facebook giveaways and via a free mail-in offer. As a result, Sweeps Coin has the legal status of a free sweepstakes ticket.
According to the Unlawful Internet Gambling Enforcement Act, which is the central piece of federal legislation pertaining to online gambling in the US, a bet constitutes risking something of value on the outcome of a game of chance. And since Sweeps Coins doesn’t have any inherent value, any Sweeps plays made via Chumba’s platform can’t be considered wagers from a legal perspective.
Chumba Casino games
Chumba Casino’s library is made up of 36 proprietary games, which include 34 slots, one Blackjack variant, and one video poker game. The fact that their games cannot be found at any other online casino is a major selling point.
Even better, Chumba’s games boast top-notch production values and can easily rival the latest productions from industry top dogs in terms of visuals, sound effects, and style.
Chumba’s slot games
In terms of gameplay, Chumba’s slots follow the latest casino trends. Most games come with five reels, 20-50 paylines, and a few bonus features, such as pick’em rounds, free spins, and stacked wilds.
Game themes should also be familiar to any seasoned casino enthusiast: jungle (Wild Jungle), mythology (King of Gods), monster movies (Monster Spins), or pixies (Fortunes of the Fae), ancient Egypt (Pharaoh’s Return).
Although all of these are original Chumba productions, it was difficult to shake the feeling that we’ve already played these games before. Still, the craftsmanship is excellent, and in our opinion, Chumba is one spark of genius away from creating a truly special slot game.
One major downside, other than the limited (34) number of slots, is the tiny selection of progressive jackpots — currently at three. These Chumba FireShot Jackpot games consist of Stampede Fury, Reelin N Rockin and Triple Double Fever. More positively, they have been responsible for awarding $1m+ cash prize redemptions.
The minimum spin in most slots is 0.01 Sweeps Coins. The maximum spin is typically 50 Sweeps Coins and covers all pay lines.
Video poker at Chumba
Chumba gives you access to a single 7/5 Jacks or Better game. Based on this paytable, the house has a 3.853 percent edge. This is slightly disappointing because many online casinos offer the 9/6 variant of this title, in which the house advantage is a tiny 0.46 percent.
Blackjack at Chumba
Chumba’s game pays 3 to 2 on Blackjack. The dealer stands on soft 17s, the player can re-split up to four hands, and the play can be doubled following a split. Insurance is available and pays 2 to 1. These rules are very advantageous for the player, but we’d prefer to see a game in which the dealer stands on hard 17 instead.
Chumba mobile software
Chumba Casino doesn’t offer a dedicated mobile package, but their lobby and games are compatible with modern mobile web browsers. If your smartphone was purchased during the last five years, your playing experience won’t be that different from playing on a desktop computer.
Chumba’s software utilizes the auto-rotate feature, so make sure to enable it on your smartphone prior to joining the action.
Chumba Casino promotions
Recurring promotions for returning customers are limited to the aforementioned Facebook giveaways, which award around a dozen random people with 5 Sweeps for correctly answering a question.
These questions are very simple, sometimes asking you to find an obvious difference between two similar pictures. We recommend taking advantage of this promotion as often as possible.
Chumba Casino VIP benefits
We were disappointed to learn that Chumba Casino doesn’t offer any rewards scheme.
We understand that Chumba’s business model prevents it from showering its customers with reload bonuses and playback offers, but some bonus spins and symbolic freebies would certainly go a long way.
Purchase options
Unlike traditional casinos, Chumba doesn’t support multiple payment options. The only ways to load up on Gold Coins and Sweepstakes Coins are to use Visa or Mastercard. Furthermore, you can’t purchase Sweeps Coins directly – you can only receive them by purchasing Gold Coin bundles or by participating in Chumba’s Facebook giveaways.
Redemption options
Redemptions are available only to verified players.
To verify your account, you must provide the casino staff with a scan of a government-issued ID and an additional document confirming your address, such as a recent utility bill. The entire process should take less than 24 hours, assuming no delays on your end.
Once your identity is confirmed, Chumba will send you a 10-digit pin. You will need this number to process all future redemptions, so make sure to store it in a safe place.
According to Chumba’s website, the redemption process typically takes less than 48 hours. The minimum redemption is 100 Sweeps Coins.
Chumba Casino support
You can contact Chumba’s support via e-mail at[email protected], or using their ZenDesk form that can be accessed via the casino’s website. Their staff is very responsive and won’t keep you waiting for more than a few hours, which is a good thing because the FAQ section feels incomplete.
Chumba Casino Free
No live chat feature is currently available – we hope they add one in the near future.
Note: In order to access the FAQ section, you must click the “Contact us” link located at the bottom of the website and then click the Chumba Casino logo in the upper-left corner of the screen. Not the most intuitive approach, but there you have it.
Chumba Casino license
VGW, the company that operates Chumba Casino, holds Class 1 and Class 3 licenses issued by Malta Gaming Authority. The former license allows VGW to offer online casino games, while the latter is used for its other promotional sweepstakes-based product — Global Poker.
Chumba Casino security and fairness
Chumba Casino Sign Up Account
Chumba Cash Casino
The random number generator (RNG) powering Chumba Casino’s games has been tested for fairness in accordance with MGA’s regulations and undergoes regular audits. You can, therefore, rest assured that all game outcomes are completely random and can’t be influenced by staff members or third parties.